San Francisco, CA and India – November 20th, 2025 – Twig.so, a leader in AI-powered customer support systems for B2B companies, and Tridnya AI, a cutting-edge AI technology provider and reselling company, today announced a strategic selling arrangement to jointly sell and distribute their combined AI-driven solutions throughout India. This partnership aims to accelerate digital transformation for Indian enterprises by delivering advanced AI customer support and business automation solutions.
The strategic selling arrangement focuses on leveraging the complementary strengths of both companies. Twig.so brings its expertise in AI agent-assist and AI chatbot modes designed to enhance customer support teams’ productivity, while Tridnya AI contributes deep account engagement, presales and support strengths with industry-specific AI applications. Together, they will target Indian businesses looking to optimize customer engagement and operational efficiency.
Chandan Maruti, Chief Customer Officer at Twig.so, stated, “Our partnership with Tridnya AI marks an important milestone in bringing state-of-the-art AI solutions to the fast-growing Indian market. By combining our technologies and sales efforts, we aim to help Indian enterprises transform their customer support operations and drive superior business outcomes.
“At Tridnya AI, we are excited to join forces with Twig.so to bring innovative AI solutions to the Indian market. “This strategic arrangement enables us to combine our account management and sales ability “said Krishna Ramachandran, Co-founder and Chief Revenue Officer”. He further said that Twig.so’s innovative customer support technologies, delivering powerful, scalable solutions tailored for India’s dynamic business environment. Together, we aim to empower Indian enterprises to enhance customer experiences and drive operational excellence with AI.”
The India market presents a unique opportunity with growing demand for intelligent automation and AI solutions. This collaboration will enable both companies to deliver customized, scalable AI products tailored to the specific needs of Indian businesses across industries such as e-commerce, finance, manufacturing, and healthcare.
About Twig.so: Twig.so is a San Francisco-based company providing AI-enabled customer support systems for B2B companies. Using AI agent-assist and AI chatbot technology, Twig.so helps enterprises scale their customer support without adding headcounts. The company is founded in 2022 and backed by top Silicon Valley investors.
About Tridnya AI: Tridnya AI is a reselling company founded by industry professionals, focused on developing AI solutions across multiple industry verticals. Based in India, Tridnya AI specializes in applying advanced machine learning techniques to improve business processes and customer experiences.
For media inquiries, please contact:
Contact details Tridnya AI Pvt Limited
Mobile:+91 9900223038
Krishna@tridnya.ai
Website : www.tridnya.ai
