The growing influence of Artificial Intelligence and modern intelligence tools has completely changed the way work is done in the global tech industry. Citing this change, ‘Block’, a financial technology company led by Twitter (now X) co-founder Jack Dorsey, has taken a major decision to lay off almost half of its employees. With this move of the company, more than 4,000 employees will lose their jobs. Dorsey has called it one of the most difficult decisions in the company’s history.

Why the decision to lay off despite profits?

The most surprising thing about this layoff is that the company is not going through any financial crisis. Jack Dorsey has made it clear that the company’s business is strong, gross profit is continuously increasing and profits are also improving. In fact, the ‘intelligence tools’ created and used by the company have changed the way of working. With the help of these tools, small teams are able to work more efficiently and better. Dorsey believes that the bloc has not been in a hurry to adopt this change, rather ‘most companies have lagged behind in this matter’. Following the downsizing, the company’s size will shrink from more than 10,000 employees to less than 6,000.
What did the company say while announcing the layoffs?

Frequent layoffs damage employee morale and customer confidence, so the company opted for outright layoffs. The company has announced a strong severance package to provide financial assistance to the laid-off employees:

• Affected employees will be awarded 20 weeks’ pay plus one additional week’s pay for each year of service.
• Vested equity and six months of health benefits will be provided by the end of May.
• Employees will be able to keep their corporate devices and will receive an additional $5,000 to help with the transition.
• Employees working outside the US will also be provided similar assistance as per local regulations.

Often companies block employees’ system access immediately during layoffs, but Block has decided to keep Slack and email open until Thursday evening (Pacific Time) to give employees a chance to bid farewell properly. Additionally, Dorsey will also thank employees through a live video session. He believes that it is better to adopt this strange but humane approach than the efficient and cold attitude.

Now what next?

This company, which started as Square in 2009, changed its name to Block in 2021. This restructuring process is estimated to cost the company approximately $450 million to $500 million. The employees who are staying in the company will now have to work on a new strategy. According to Dorsey, in the future, intelligence will be at the center of everything a company does and creates, allowing customers to directly develop new features for themselves using the company’s capabilities. The move is a clear indication of how tech companies are reshaping their business models in the age of AI.